Doble PowerBase

Doble Engineering's mission is to ensure that all people globally have reliable, safe and secure energy in a sustainable world 🌍. We helped them transform and modernise the user experience of their industry-leading data management platform, PowerBase.

A screenshot of Doble PowerBase on a laptop

The Doble PowerBase Journey

Creating a more accessible & user-friendly platform

The background

"Doble provide diagnostic testing solutions and asset management software for the electric power industry. PowerBase is an industry-leading data management platform that helps utilities manage critical data across asset lifecycles.

PowerBase’s desktop-based interface was becoming a barrier to adoption for new users. We knew we needed to modernize and make it more accessible, intuitive, and scalable across a broader range of use cases."

Doble PowerBase laptop screenshot

Modernising and embracing transformation

"We didn’t want just a replica of what we had before, but the next generation of PowerBase that better positioned us for future scalability.

Our goal was to deliver a modern web-based interface that would allow our customers to access and interact with their PowerBase data more easily."

Doble PowerBase tablet view

A user-first, iterative process

“The Pocketworks team worked well working jointly with us to capture user feedback and incorporate it into the products.

They used innovative solutions, like eye-tracking glasses, to pinpoint areas within the application that might need to be addressed for an improved user experience.

This process meant we saw solid progress on all fronts, especially around user experience and iterative delivery.”

Doble PowerBase eye tracking research

Working with Pocketworks

“We needed a partner who could do more than just write code. We were looking for a team that could collaborate on product thinking, challenge assumptions, and bring strong UX and frontend expertise to the table.

Pocketworks were collaborative, focused, and asked questions that challenged us in the right way and helped sharpen our vision.

The team has definitely been a part of the PowerBase family, even getting to know our customers on a first name basis.

They’ve been transparent, thoughtful, and quick to adapt. We’ve had a strong sense of shared ownership over the product.”

Research outputs from Doble user testing

Hire Pocketworks to create impact and growth.